Innovative information/communication tools The phase focuses on the creation of informative tools prototypes to be utilized by Training and Counselling Centres. Will be then selected, in each country represented, a panel of no more than 4 operators and 4 young drop out, that jointly will provide suggestions useful ("labour of ideas") to realize models of informative tools. On the basis of those suggestions, will be then drafted prototypes of leaflets, posters, depliants and brochures, realized paying attention to linguistic codes, graphic options and contents consistently with the potential users' cognitive styles. This prototypical material, in multilingual versions, will be verified and validated by the above mentioned panels. Once the material has been validated, the skills useful to its management (selection, distribution and evaluation of the users' s feedback ), will be the object of the last module of the distance learning training path, elaborated during the previous phase. The informative material validated and produced will be included in the refresher course and downloadable (Pdf format) by the operators. GOALS To establish the operative conditions for the management of an information, counselling and empowerment service directed to the target group. RESULTS Qualitative conforming and improving of the instrumental equipment for facilitators, useful for guiding and facilitating the target group reintegration process. PRODUCTS Production of informative tools prototypes, effective on a communication level and efficient in reporting to the target group the current offer pertaining training, social and employment integration. The prototypical products will be available on Cd support, in the 5 languages represented and will be at disposal for dissemination and testing actions.